Terms & Conditions

1. Orders and acceptance

Placing an order is an offer to buy. A contract forms when we confirm dispatch. We may decline an order if a product is mispriced or out of stock, and any payment taken will be refunded in full.

2. Pricing and payment

Prices are shown in the store currency and include applicable taxes unless stated otherwise. Shipping is calculated at checkout. We accept card, bank transfer and cash on delivery.

3. Delivery

Orders placed before 3pm on a working day are dispatched the same day. Delivery estimates are indicative. Risk passes to you on delivery of the goods to your nominated address.

4. Returns and refunds

You may return unused goods in their original packaging within 30 days for a full refund. Refunds are processed within 5 working days of us receiving the returned item.

5. Warranty

All products carry the manufacturer warranty, which is typically 12-24 months. Warranty claims are handled by our support team and require proof of purchase.

6. Invoices

Invoices are issued to the account holder and are payable by the stated due date. Overdue invoices may result in suspension of further credit or account services.

7. Liability

Our liability is limited to the value of the goods supplied. We are not liable for indirect or consequential losses to the extent permitted by law.

8. Changes to these terms

We may update these terms from time to time. The version published on this page at the time of your order is the version that applies.