Privacy Policy

Information we collect

We collect the details you give us when you create an account, place an order or contact support: your name, email address, phone number, delivery address and order history. Payment card details are never stored on our servers.

How we use your information

Your data is used to process orders, issue invoices, provide support and — only if you opt in — send you marketing emails. We never sell your personal data to third parties.

Cookies and sessions

We use a session cookie to keep you signed in and to protect forms against cross-site request forgery. This cookie is HTTP-only and marked secure. You can clear it at any time from your browser settings.

Data retention

Order and invoice records are retained as long as required by tax and accounting law. You may request deletion of your account and marketing data at any time, and we will action it within 30 days.

Security

Passwords are hashed with bcrypt. All traffic is served over HTTPS, forms are CSRF-protected, database access uses parameterised queries, and administrative areas require a separate authenticated session.

Your rights

You can access, correct, export or delete your personal data. Contact us and we will help you exercise any of these rights.